F.A.Q


Your osteopath will ask about your problem and symptoms. This will include your medical history, any medications you are taking or other factors that may not appear to be directly related to your problem.

Your osteopath will advise you if they can treat you or you need to be referred.
Your osteopath will conduct an examination and clinical tests. These include diagnostic, orthopaedic or neurological tests, postural assessments and activities or exercises, which determine how best to manage your condition.

The examination may include passive and active movements. The osteopath may lift your arms or legs and you may be asked to bend over or stand in your underwear. Be sure to wear comfortable, flexible and appropriate underwear.

Osteopathy takes a whole of body approach to treatment. Your osteopath may look at the area that is troubling you as well as other parts of your body. For example if you have a sore knee, your osteopath may also look at your ankle, pelvis and back.

Your osteopath may also provide education and advice to help you manage your condition between treatments. This may include giving you exercises to do at home or work.
Most osteopathic treatment is manual therapy and should not cause undue discomfort. If your injuries do require hands-on treatment of painful and tender areas, your osteopath will aim to make you as comfortable as possible.

There are techniques which may cause some short term discomfort or pain.

You may experience mild soreness for a day or two after treatment, similar to that felt after mild exercise. If this soreness persists or increases significantly, call your osteopath to discuss your concerns.
No, you can make an appointment directly without a referral. If you have been diagnosed with a chronic medical condition and require complex care you may be eligible for Chronic Disease Management (CDM) assistance. The GP must complete a special referral form to refer you to an osteopath for treatment.
Yes you should arrive 10-15 minutes early for your first appointment as you will need to fill out initial paperwork.
Osteopaths are required to record your medical history to assist in discussing treatment options.
Under the law, osteopaths need to obtain your approval to treat you, so you may be asked to sign an ‘informed consent’ form.
It’s important that you feel comfortable, so wear a comfortable shirt and loose pants or bring a pair of shorts to change into.
Bring along any x-rays or imaging films and results or reports relevant to your presenting complaint. If you take any medications please bring a list including dosage and frequency.

If you have a Enhanced Primary Care (EPC), Chronic Disease Management Plan (CDM), TAC, DVA or Workcover referral please bring the relevant paperwork to your appointment.
All Private Health Insurance providers are accepted at the clinic and you can claim your benefits on the spot using our HICAPS facilities. Your health insurance may cover you for Osteopathy and/or Remedial Massage depending on your type of cover please check with your health insurance provider prior to your appointment.
If you have an Enhanced Primary Care (EPC) or Chronic Disease Management Plan (CDM) from your GP Medicare will cover a portion of your appointment fee and the gap will need to be paid by you on the day of your appointment.